saggili Terms & Conditions

For the purposes of these Terms, the following definitions apply throughout this document:

• "saggili" refers to the online gaming platform accessible at saggili.org, including all games, services, and features offered therein.
• "Account" means the personal account created by a Player upon completing the saggili registration process.
• "Player" or "User" means any individual who has registered an Account on saggili or who accesses the Platform.
• "Balance" means the total funds held in a Player's saggili Account, including any applicable bonus credits subject to wagering requirements.
• "Real Money Balance" means the portion of the Balance consisting of deposited funds and/or winnings that have been fully unlocked and are eligible for withdrawal.
• "Bonus Balance" means any promotional credits, free bet awards, or bonus funds credited to an Account that remain subject to wagering requirements.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before associated winnings may be withdrawn, as specified per individual promotion.
• "Philippine Peso" or "PHP" or "₱" means the lawful currency of the Republic of the Philippines, which is the functional currency of saggili Accounts.
• "GCash" and "PayMaya (Maya)" refer to Philippine electronic money services used for deposits and withdrawals on saggili.
• "Self-Exclusion" means a voluntary restriction requested by a Player that prevents them from accessing their saggili Account for a defined or indefinite period.

By accessing saggili, registering an Account, making a deposit, or placing any wager on the Platform, you confirm that you have read, understood, and accepted these Terms in full, together with any additional terms, rules, and policies referenced herein, including but not limited to the saggili Privacy Policy and Responsible Gaming Policy.

Your continued use of saggili following any amendment to these Terms constitutes your acceptance of the revised Terms. saggili recommends that Players review these Terms periodically. The current version, marked with the effective date at the top of this document, supersedes all prior versions.

These Terms are available in English. In the event of any conflict between an English-language version and any translation, the English version shall prevail.

To be eligible to register and use saggili, you must satisfy all of the following criteria:

• You are at least 21 years of age;
• You are not acting on behalf of another person;
• You do not currently have, and have never previously had, an Account on saggili that was suspended, terminated, or self-excluded;
• You are not a director, officer, employee, or contractor of saggili, or an immediate family member of any such person;
• You are not registered in any self-exclusion database that includes the saggili platform;
• You are accessing the Platform from a jurisdiction where online gaming is not prohibited under applicable law.

To access real-money games and services on saggili, Players must complete the registration process by providing accurate, current, and complete information as required. The following rules apply to all saggili Accounts:

• One Account Per Player: Each Player is permitted one (1) Account on saggili. Registration of multiple Accounts — whether using the same identity, different identities, the same device, or the same payment methods — is strictly prohibited. Detection of duplicate accounts may result in suspension of all associated accounts and forfeiture of all balances.
• Accuracy of Information: All registration details provided must be truthful and accurate. saggili reserves the right to request supporting documentation to verify the identity, age, or address of any Player at any time.
• Registered Mobile Number: A valid Philippine mobile number must be provided during registration and will serve as the primary contact point and authentication factor for the Account. You are responsible for keeping this number current.
• Account Ownership: Accounts are personal and non-transferable. You may not sell, transfer, or pledge your Account or any balance therein to any other person.
• KYC Verification: saggili may require Know Your Customer (KYC) documentation — including but not limited to a government-issued Philippine ID, proof of address, and source of funds documentation — before processing withdrawals or at any time during the Account's lifecycle.

You are solely responsible for maintaining the confidentiality of your saggili Account credentials, including your password and any OTP codes received on your registered mobile number. You must not share your login credentials with any other person under any circumstances.

saggili will never request your password via SMS, email, live chat, or any other channel. Any communication purporting to be from saggili requesting your password should be treated as fraudulent and reported immediately.

You must notify saggili's support team immediately if you suspect unauthorized access to your Account. saggili shall not be liable for any losses resulting from unauthorized use of an Account where the Player failed to take reasonable steps to protect their credentials.

saggili may, at its sole discretion, temporarily lock an Account if suspicious activity is detected, pending verification by the Player. During any security review period, withdrawals may be suspended.

saggili accepts deposits via GCash, PayMaya (Maya), BPI Online Banking, BDO Online Banking, Metrobank Online, Visa, Mastercard, InstaPay, and other payment channels as published on the Platform from time to time. All Accounts are denominated in Philippine Peso (PHP).

Players may request withdrawal of their Real Money Balance at any time, subject to the conditions set out in this Section. Withdrawals are processed to the same payment source used for the corresponding deposit ("same-source policy"), as a security and anti-money-laundering measure.

saggili offers various bonuses and promotional offers to eligible Players from time to time. All bonuses are subject to specific terms and wagering requirements published with each promotion. In the event of any conflict between these general Terms and specific promotion terms, the specific promotion terms shall prevail for that promotion.

All games offered on saggili are subject to individual game rules which are accessible within each game on the Platform. By participating in any game, you confirm that you have read and understood the applicable game rules. General gameplay conditions applicable across all saggili games include:

• All game outcomes are determined by certified random number generators (RNG) or real-time live dealer action, as applicable to the specific game;
• Minimum and maximum bet limits apply per game, per round, and are displayed within the game interface;
• In the event of a technical malfunction or disconnection during a game round, saggili's technical records shall be used to determine the outcome. saggili's determination in such cases is final;
• Placing a bet constitutes a binding wager commitment. Bets cannot be cancelled or modified once confirmed within a game round;
• saggili reserves the right to void bets in instances of system errors, data feed failures, or other technical irregularities that affect game integrity;
• Players are responsible for ensuring they have sufficient balance before placing any bet. saggili will not extend credit for gaming purposes.

The following conduct is expressly prohibited on saggili and constitutes a material breach of these Terms:

• Registration or use of the Platform by any person under 21 years of age;
• Registering more than one Account on saggili, whether under the same or different personal details;
• Providing false, misleading, or inaccurate information at any stage of registration or verification;
• Using the Platform for money laundering, fraud, or any other illegal purpose;
• Attempting to exploit technical errors, game bugs, or system vulnerabilities to gain an unfair advantage;
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with games without human input;
• Colluding with other Players or third parties to manipulate game outcomes;
• Making deposits using payment methods not registered in the Account holder's own name;
• Engaging in chargebacks, reversals, or disputes through payment providers in bad faith;
• Threatening, abusing, or harassing saggili staff or other players.

saggili reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate Account suspension, permanent ban, forfeiture of all balances, and reporting to relevant Philippine law enforcement or regulatory authorities.

All content on the saggili Platform — including but not limited to the saggili brand name, logo, website design, graphics, text, software, game interfaces, and all other intellectual property — is owned by or licensed to saggili. All rights are reserved.

Players are granted a limited, non-exclusive, non-transferable license to access and use the saggili Platform for personal entertainment purposes only. This license does not include the right to: reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any saggili content; scrape, copy, or systematically extract data from the Platform; or use saggili's brand marks in any manner without prior written consent.

Any unauthorized use of saggili intellectual property may result in immediate Account termination and may expose the offending party to civil and criminal liability under applicable Philippine intellectual property law.

For additional support with problem gambling, Players are encouraged to seek assistance from responsible gaming organizations. saggili recommends consulting PAGCOR's responsible gaming resources and any relevant Philippine support services.

saggili reserves the right to suspend or terminate any Account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to provide requested KYC documentation within a reasonable time;
• Reasonable suspicion of fraud, money laundering, or other illegal activity;
• Detection of duplicate accounts;
• Regulatory requirement or instruction from a competent Philippine authority;
• The Account has been inactive for a continuous period exceeding 12 months.

Where an Account is suspended, saggili will conduct a review and communicate the outcome to the Account holder. Where a suspension is found to be unwarranted, the Account will be reinstated without loss of eligible balance.

Where an Account is terminated due to a breach of these Terms, any balance remaining may be forfeited at saggili's discretion, subject to applicable regulatory requirements. Legitimate undisputed Real Money Balances may be returned to the Player following completion of any required investigations and verification, at saggili's sole discretion.

To the fullest extent permitted by applicable Philippine law, saggili shall not be liable to any Player for:

• Any loss of profits, revenue, data, or business opportunities arising from use of or inability to use the Platform;
• Any loss or damage arising from technical failures, interruptions, or errors in the Platform that are outside saggili's reasonable control;
• The accuracy, completeness, or availability of information displayed on the Platform;
• Any third-party services, including payment providers such as GCash or PayMaya, over which saggili has no direct control;
• Any loss arising from a Player's failure to maintain the security of their Account credentials.

In all cases where saggili is found liable, the maximum aggregate liability of saggili to any Player shall not exceed the Real Money Balance held in that Player's Account at the time the claim arose.

Nothing in these Terms shall limit or exclude liability for fraud, personal injury caused by negligence, or any other liability that cannot lawfully be limited or excluded under Philippine law.

saggili collects, processes, and retains personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms. By using saggili, you consent to the collection and use of your personal data as described in the Privacy Policy.

saggili will not sell or share your personal data with third parties except where required for the operation of the Platform (such as KYC verification providers or payment processors), required by applicable Philippine law, or expressly consented to by you.

For full details on what data saggili collects, how it is used, and how you can exercise your data rights, please review the saggili Privacy Policy.

saggili reserves the right to amend these Terms at any time. Where amendments are material, saggili will make reasonable efforts to notify registered Players via email to their registered address or via an in-platform notification prior to the changes taking effect.

Continued use of saggili following the effective date of any amendment constitutes acceptance of the revised Terms. Players who do not accept amended Terms should cease using the Platform and may request Account closure.

The current version of these Terms, together with the effective date, is always available at saggili.org/terms-conditions.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. In the event of any dispute arising from or in connection with these Terms or the use of saggili, the parties shall first seek to resolve the dispute through good-faith direct negotiation.

Where direct negotiation fails to resolve a dispute within 30 days, either party may refer the matter to binding arbitration conducted in the Philippines, in the English language, in accordance with applicable Philippine arbitration law. The arbitrator's decision shall be final and binding on both parties.

Nothing in this Section prevents either party from seeking urgent interim relief from a competent court in the Philippines where immediate court intervention is necessary to prevent irreparable harm.

For any questions, complaints, or concerns regarding these Terms or the operation of saggili, Players may contact the saggili support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the saggili platform at saggili.org

saggili aims to acknowledge all formal written complaints within 24 hours and to provide a substantive response within 5 business days. Where a complaint requires extended investigation, saggili will communicate expected timelines to the Player.